Saturday, August 5, 2023

Email Listener

 Create A Case From Email



Create An Email Account

1. Records -> Integration - Resources -> Email Account


    Name the labels with the respective work class

2. Click Next and select the type of email account provider.




3. Now set the account setting as follows.




4. Now verify the connection using Test Connectivity link










No comments:

Post a Comment

Rule Delegation

 Summary of Rule Delegation The purpose of Rule Delegation is to make the rule available in the production environment for customization for...